Frequently Asked Questions?

Our product certification is relatively complete, including TUV, CE, UKCA, UL, CQC and other mandatory testing certifications

Conventional products are 2 years and can also extend the warranty period

Minimum order quantity requirements are relatively small to meet customer needs as much as possible

Usually during the warranty period after the product is sold, if it is confirmed that the problem is caused by the product itself, we will directly arrange to send new goods to the end customer, so you don’t need to worry about after-sales problems

TPU cables required in Europe, and some TPE cables can be flexibly supplied

  We have three production sites in Shenzhen, Wuxi, and Hangzhou and have automated production lines. The monthly production and supply capacity is 700 million yuan.

  We have a strong R&D team, especially our 500A liquid-cooled replaceable terminal equipment is currently a very powerful and competitive product

  We have a dedicated technical team that will answer a series of questions you may encounter during sales, assembly, and after-sales, and we also support long-term product training